In addition to competitive pay, we offer our associates the following benefits :
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Responsibilities
- Manage the service drive staff and monitor their performance.
- Forecast goals and objectives for the department and ensure they are met.
- Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction.
- Maintain daily sales and production records as required by dealership management.
- Ensure that the service department meets all customer satisfaction (CSI) and financial goals.
- Establish and maintain good working relationships with customers to encourage repeat and referral business.
- Handle customer complaints tactfully, promptly, and with concern for the customer.
- Ensure proper repair techniques are being used.
- Schedule training as necessary to properly repair and service vehicles.
- Stay up to date on product changes and new products.
- Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc.
- Other duties may be assigned by management.
- Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
Qualifications
- Two or more year’s management experience in an automotive service department.
- Strong background as a Service Advisor, preferably with General Motors experience.
- Experience managing 15+ employees preferred.
- ADP Dealer Services Experience a plus.
- Ability to work independently and be self-motivated.
- A desire to work in a commission, performance-based, environment.
- Great attitude with high-energy personality.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Ability to work well in a process driven environment.
- High school diploma or equivalent.
- Valid driver license in the state that you will work and a good driving record.
Automotive Service Advisor - Shamaley Buick GMC
We have a brand new building and are rapidly growing! We are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing a Quality Product! Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working da...
Service Drive Manager - Shamaley Buick GMC
Manage the service drive staff and monitor their performance. Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction. Ensure that the service department meets all customer satisfaction (CSI) and financial goals. Schedule training a...
Experienced Project Manager (System Implementations) - Remote
Experienced Project Manager (System Implementations). Lead one or more large project management teams by breaking down bigger technological programs and assisting with project staffing. Communicate with the client, company and project team leadership, measuring and sharing project metrics/status; re...
Delivery Driver - Earn Extra Cash.
S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live. ...
Assistant Project Manager
Bartlett Cocke General Contractors in Austin, TX is currently seeking an Assistant Project Manager to join our CentralTexas team! The Assistant Project Manager assists the Project Manager in planning, developing, coordinating, and managing onsite construction engineering activities for each project....
Construction Project Manager
Are you an experienced Project Manager with a passion for delivering high-quality construction projects? A top-tier Commercial General Contractor in Austin, specializing in a variety of sectors, including Commercial Offices, Healthcare, Religious, Education, and Municipal. If you're a skilled Projec...
Assistant Quality Assurance Manager
Recruiting an Assistant Quality Assurance Manager who will partner with the Quality Assurance Manager to build a world class food safety and quality culture. Assistant Quality Assurance Manager – SOUTHWEST USA Food Manufacturer. Growing food manufacturer is seeking an Assistant Quality Assurance Man...
Assistant Vice President, Commercial & Specialty Lines Program Manager
AVP, Commercial & Specialty Lines Program Manager. Incline P&C Group is seeking an AVP, Program Manager to join their dynamic Commercial & Specialty Lines team. ...
Assistant Marketing Manager
Assistant Marketing Manager (Full-Time). What You'll Do as an Assistant Marketing and Sales Manager:. ...
Store Manager, Dallas Galleria
We encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, inn...