A company is looking for an L1 IT Support Technician to provide technical support and enhance user experience.Key Responsibilities : Provide Level 1 technical support to users, addressing queries and issuesLog, dispatch, track, escalate, and follow up on support ticketsContribute to the knowledge base and documentation for IT support resourcesRequired Qualifications : Minimum 2-3 years of experience in remote IT support or a similar roleProficient in Windows 10 / 11 and macOS administrationStrong experience with Microsoft 365 services and Google WorkspaceHands-on experience with Entra ID (formerly Azure Active Directory)Familiarity with the ITIL framework and basic networking concepts
L1 IT Support Technician
A company is looking for an L1 IT Support Technician to provide technical support and enhance user experience. ...
IT Support Technician
A company is looking for an IT Support Technician to provide technical assistance for hardware and software systems. ...
IT Support Technician - Sports Betting Licensed
A company is looking for an IT Support Technician (Hybrid). ...
Electronics Technician Maintenance II
AITC provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other character...
Help Desk Analyst
A company is looking for a Help Desk Analyst to provide technical support and customer service for a web-based software application. ...
Supply Technician
Obtain purchase approval, in advance utilizing a list with item name, quantity, source, unit price, and total price for each item. FSO is looking for personnel to support the Regional Network Enterprise Center (RNEC) Joint Base Langley-Eustis (JBLE), Virginia, Local Network Enterprise Center (LNEC) ...
Help Desk Analyst
Ensures day-to-day operations for agency end users by monitoring the Help Desk tickets and internal Request Tracker. Review queue, action or assign those for client IT Help Desk, and escalate as needed. Provide maintenance and update of all client end user computing devices (laptops, desktops, perip...
Help Desk Analyst- Tier I and II
Years of Federal IT Help Desk Experience . ...
Technical Support - Help Desk Analyst (Level 1)
Trigyn's direct government client in Arlington, VA has requirement for Help Desk Analyst - Tier 1 (Hybrid). The client is looking for a Help Desk Analyst to respond to phone, portal, email submitted Incident and Request tickets for its Technical Solutions Center (TSC). Capabilities must include wire...
Tier 2 Customer Support (Help Desk) Analyst- Secret Clearance
Enterprise Horizon Consulting Group is looking for a motivated Customer Support (Help Desk) Analyst to join our team and support our Navy client. Previous DoD customer support/help desk experience is highly desired. Under the oversight of the Customer Support Lead, the analyst’s responsibilities may...