WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.
You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.
You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
- Oversees the overall activities of the venue’s operation on assigned shift.
- Establishes and administers training programs within the assigned venues.
- Counsels, guides and instructs personnel in the proper performance of their duties.
- Direct the development and administration of controls for all phases of the venue in an economical and profitable manner while maintaining established standards.
- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.
- Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours.
- Maintains and instructs assigned personnel on safety policies and procedures and follows up to ensure that hazards are eliminated.
- Monitors appearance of food served and communicates deviations from standard.
- Performs assigned input work in compiling annual budgets.
- Service standards used to measure success include, turnover rate, high staff morale, labor cost in line with budget and cleanliness of venue.
- Ensure team members to clean their areas as they perform their duties and assist with cleaning in other areas.
- Cross-train those within your department while encouraging, reinforcing and supporting your peers and team.
BRING US YOUR BEST.
- College degree or equivalent work experience
- Two years direct management experience
- Ability to read, write, comprehend and speak English
- Strong working knowledge in the food and beverage industry; restaurant, bar, or banquets.
- Ability to maintain responsible alcohol service certification
- Ability to communicate via written and verbal formats
- Ability to respond to common inquiries or complaints from guests and team members
- Ability to perform basic math skills
- Ability to perform statistical analyses
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
- Ability to solve practical problems and deal with a variety of situations
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Ability to work all shifts and holidays
- Ability to stand for extended periods of time
- Physical mobility with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs.
STAY IN THE GAME. FOLLOW US.
30+ days ago