Sr. Manager, Network Planning

Impact

As a Senior Manager, Network Planning located in Birmingham, AL and in Minneapolis, MN, you will be responsible for providing insights, leading strategy and optimization-based initiatives to build an agile next generation delivery network for Shipt.

The team member will need to use network design skills, Operational research methodologies, statistical knowledge, simulation and modeling techniques while collaborating with data science, product management, finance, marketing and operation partners to transform Shipt’s future.

While no two days are the same you, will drive program strategy & performance towards increasing the overall efficiency of Shipt’s Shop-&-Deliver and Delivery-Only services.

Work with operations and technology partners to analyze opportunities, quantify scope for improvement and define core areas of focus to improve member experience and cost to fulfill digital orders in Shipt’s delivery network.

Develop KPI reporting, identify improvement opportunities and monitor overall program performance. Use mathematical modeling, simulation and statistical approaches to clearly define problems, build solutions and recommend next steps.

Drive continuous improvement by identifying areas of sub-optimal performance, recommending mitigating actions, and then tracking progress.

Build and deliver robust feedback loops from field teams to efficiently resolve issues. Build new capabilities and experiences, utilizing data driven decision making and sound business judgement to propose long term solution and execute them from onset to entire network level expansion.

Manage prioritization and trade-offs with customer experience, performance, operational support load and SLAs.

What You’ll Need to Be Successful

• Bachelor’s degree in business, operations management, operational research or a related field with strong analytical focus
• 5+ years of experience in strategy, operations, logistics, fulfillment, or other relative experience.
• 3+ years of Retail and / or consumer-focused e-commerce environment.
• A track record of managerial leadership, expertise and mentorship in growing & developing high-functioning teams.
• Possess strong business acumen and analytical mindset with the ability to identify metrics and data to back up your strategy, programs, and ideas.

Tableau, Python, SQL proficiency.

Excellent communication and interpersonal skills.

Work Arrangement

Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections.

In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

About Shipt

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.

At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally.

We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day.

Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities.

Shipt was founded and is headquartered in Birmingham, Alabama.