Director, QA Engineering

Director, QA Engineering - 2402349 Description

This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at the St.

Petersburg, FL Corporate office location.

Job Summary :

Director, QA Engineering will be responsible for leading the Performance / Load testing and Test Automation efforts across IT.

They will own the implementation and maintenance of QA Automation Frameworks to ensure software quality across the organization and to achieve high automation test coverage objectives.

They manage multiple teams of internal and offshore QA Engineers and will work closely with the rest of Software Engineering and Software Quality Management teams to ensure consistent automation solutions are delivered and employed throughout the organization.

They will provide guidance to the team to convert business objectives into technical solutions which align with the technology end state needs.

They will also ensure that execution of the technology deliverable follows a consistent process which meets the SDLC standards.

The ideal candidate will have experience in software development, performance engineering and knowledge / experience QA SDLC processes and standards.

Ensure you read the information regarding this opportunity thoroughly before making an application.

Essential Duties and Responsibilities :

• Work with the software engineering teams to deliver projects on time and with high quality.
• Implement robust automated QA testing practices with a focus on early issue detection.
• Reduce manual testing footprint by increasing automation development throughput and automation testing coverage.
• Drive more widespread usage of test automation within the SQM team.
• Prepares and reports test results both formally and informally. Communicates results information to technical and non-technical audiences.
• Will assist with the planning for and where appropriate management of Performance / Load Testing.
• Collaborate with stakeholders to ensure that best QA practices are adopted, and quality is embedded in the software development process.
• Define key measurements and metrics to quantify software quality and benchmark SQM team effectiveness, adjusting processes to improve the efficiency of software delivery from a quality assurance perspective.
• Lead the teams and develop staff, motivate, and encourage growth both technical and soft skills.
• Performs other duties and responsibilities as assigned.

Qualifications Experience and Skills :

• Minimum of a Bachelor’s degree in Computer Science, or related degree and ten (10) years of relevant experience in managing people, automated QA processes and / or Software Development.
• Proven experience designing and implementing Test Automation frameworks.
• In depth knowledge of different type of performance tests e.g (Reliability, Stress, Smoke etc)
• Financial services experience highly desirable.
• Knowledge of the following :
• Experience with Selenium for test automation is required
• Experience with Dev Ops and CI / CD processes is required
• Experience with API Testing using Java or Rest Assured is required
• Experience managing QA and Performance / Load testing in an agile environment
• Experience with Katalon, Groovy, SQL.
• Experience with monitoring tools DynaTrace, Data Dog, Splunk.
• Understanding of network, database, and server operation.
• Familiar with high level design, operating characteristics, and test points of multi-tiered, web-based application.
• Experience Service Oriented Architecture and microservice development practices.
• Strong written and verbal communication skills.
• Project management principles.
• May work a non-standard shift including nights and / or weekends and / or have on-call responsibilities.

Licenses / Certifications :

None required

Competencies and Behaviors :

• Analysis : Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions.
• Communication : Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Exercising Judgment and Decision Making : Use effective approaches for choosing a course of action or developing appropriate solutions;

recommend or take action that is consistent with available facts, constraints and probable consequences.

Technical and Professional Knowledge : Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas;

remains current with developments and trends in areas of expertise.

• Building Effective Relationships : Develop and use collaborative relationships to facilitate the accomplishment of work goals.
• Client Focus : Make internal and external clients and their needs a primary focus of actions; develop and sustain productive client relationships.

Raymond James Guiding Behaviors At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to :

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.

When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Job Technology Primary Location US-FL-St. Petersburg-Saint Petersburg Organization Technology Schedule Full-time Shift Day Job Travel No #LI-EB1

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