Front Desk Receptionist Destin-- Signing Bonus

Receptionist

The medical receptionist is one of the primary points of contact for the medical office.

The receptionist helps coordinate the care of the patients and serves as a liaison with the patient, medical staff and provider of care.

Summary of tasks

• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics by collecting patient detailed information including personal and insurance or financial information.
• Verifies all new patient or existing patient insurance and personal information as entered by the call center operator at the time the appointment was made.
• Facilitates patient flow by notifying the provider of patient’s arrival, being aware of delays, and communicating with patients and clinical staff.
• Schedules all tests, MRI’s or referrals.

Also schedules next appointments and reschedules any patient appointments.

• Collects patient payments and records these payments on a daily batch sheet for billing.
• Maintains the cash drawer for the office and reconciles the petty cash on a daily basis.
• Responds to patients, prospective patients, and visitor inquiries in a courteous manner.
• Protects patient’s rights by maintaining confidentiality of personal and financial information.
• Keeps office supplies within the clinic adequately stocked by anticipating inventory.

Qualification

• High school diploma or equivalent
• Medical Experience Required
• Athena background preferred
• 1 year of experience working with EHR
• Athena EHR background preferred
• 2 years of relevant experience scheduling in a medical office environment
• Thorough understanding of medical office workflows
• Experience in Family Medicine and / or Orthopedics is a plus

Skills and Abilities

• Communication
• Multi-tasker
• Attention to detail
• Ability to work in a fast pace environment
• Teamwork / Collaboration
• Ability and desire to learn new things and improve processes
• Ability to listen and understand patient and provider concerns
• Self and situational awareness

Job Type : Full-time

Medical specialties :

• Orthopedics
• Radiology

Schedule :

Monday to Friday

Application Question(s) :

Please list the rate of pay you are looking for.

Education :

High school or equivalent (Preferred)

Experience :

• Customer service : 1 year (Preferred)
• Medical receptionist : 1 year (Preferred)

Work Location : In person