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Patron Support Specialist
Patron Support Specialist
Degage Ministries
michelle@degageministries.org
Job Description
Other Ministries - Full-time
Summary of Responsibilities : This is a support staff position that welcomes patrons at check-in and ensures that their needs are being met by establishing trusting relationships.
The Mission Statement : To reflect the love of Christ to all who come through our doors by building relationships and offering programs that foster dignity and respect.
The Vision Statement : For those we serve, we will be a community that overcomes obstacles, celebrates transformation and realizes the full potential of all as children of God.
Statement of Faith : Employees affirm and accept the ministry of Dgag to be a faith based organization founded on the message and love of Jesus Christ and further affirm the mission statement of Dgag as stated above.
Employees will be asked to sign a Statement of Faith at time of employment.
Qualifications :
A strong commitment to Christ and to serving Him through word and deed to others.
A background in Social Work, Chaplaincy or relevant work experience.
Strong communication skills, both verbal and written. Ability to initiate conversations and ask open-ended questions.
Interact effectively with persons of diverse ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treat each individual with respect and dignity.
Ability to organize, prioritize and delegate independently.
Trained in Restorative Practices.
Ability to adapt to change.
Ability to work independently as well as in a team setting.
Work experience or knowledge of those experiencing homelessness or vulnerable populations.
Willingness to transport patrons.
Specific Responsibilities
Build authentic relationships to foster trust and to be able to notice if someone is acting out character.
Develop creative ways to engage patrons in conversation including RP circles and devotions.
Educate patrons on the services offered at Degage during the day and encourage the patrons to meet with the Advocates regularly.
Schedule and facilitate restorative conferences for suspended patrons while upholding the policies of the Degage Ministries while demonstrating compassion and respect.
Teach Bible / Book studies and respectively encourage participation.
Help plan and implement patron activities.
Provide a safe space for patrons and staff to discuss spiritual needs.
Communicate with the patron advocates to address the specific needs of our patrons.
Attend all staff meetings and professional development trainings.
Patron Support Specialist
Summary of Responsibilities** : This is a support staff position that welcomes patrons at check-in and ensures that their needs are being met by establishing trusting relationships. Educate patrons on the services offered at Degage during the day and encourage the patrons to meet with the Advocates...
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