Zurich North America is currently hiring an IT Business Analyst to work for its team out of our North American Headquarters in Schaumburg, IL.
This position is responsible for leading the analysis of business requirements and translating them into solution requirements to ensures their implementation throughout the project life cycle as part of a small, independent project or supporting these activities under a Senior or Lead Business Analyst as part of a medium project.
Job responsibilities will include :
Provides explanations and expertise regarding as-is / to-be models as part of the requirements elicitation process i.e.
process, data, workflow, application etc. to appropriate stakeholders.
- Adapts and applies different delivery methodologies including SCRUM, Waterfall and Zurich Lean determining the best methodology for the specific project.
- Plans, conducts / facilitates elicitation sessions for business requirements and ensures the deliverables are met.
- Understands customers objectives, processes, and products to make appropriate recommendations for customer-specific needs.
- Collaborates with project manager to build Business Case, including cost / benefit analysis, risk assessment, project scope and development of a high-level plan.
- Produces requirement specifications and outline solution design documents throughout the project life cycle, incorporating change requests and finalization of requirements documentation.
- Analyzes and manages requirement risk, trace ability matrix and prioritizes requirements.
- Performs quality review checks on project deliverables.
- Participates in development of test plan, testing, implementation, and training activities.
- Participates in post implementation activities including problem solving and measurement of benefits achieved. In case expected benefits are not achieved, participates in the analysis to determine root cause.
- Communicates effectively through different mediums at all levels.
Required :
- Bachelor’s Degree and 6 or more years of experience in the Information Technology area
- High School Diploma or Equivalent and 8 or more years of experience in the Information Technology area
- Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Information Technology area
- Experience leading workstreams
- Knowledge of process engineering
- Experience with core process redesign, continuous improvement methodologies
- Process modeling tools
- Business Systems Integration
Preferred :
- Experience in working in Commercial Insurance domain with good knowledge on Underwriting Systems and Processes.
- Experience in Agile process & Agile Tools
- Highly proficient in Microsoft Word, Office, Excel and Visio
- Experience in a key analytical role on large and complex enterprise projects
- Consulting experience
- Strong written and verbal communication skills
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ().
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