Job Description
The Test Analyst is responsible for supporting a team tasked with overseeing testing functions for the OPAL ERP and DW / BI project.
The team’s focus areas include financial and grants testing; and procurement and supply chain testing. These are permanent exempt positions that will move to maintenance and support after the project is complete.
The purpose of this position is to work on a team that will analyze the requirements of the project and refine them, work with a team of implementation consultants to design the system, conduct initial user acceptance testing, train city personnel, help to integrate the system with other city software and launch the software in phases.
After the project is launched, an optimization phase where the team will analyze and implement changes to improve the performance.
As the ERP is a Software as a Service (SaaS) model there will be a continual need to support, test and train new functionality every 3 to 6 months.
Essential Functions
Throughout the OPAL ERP and DW / BI project, the Test Analyst will :
- Develop and support detailed test plans and strategies.
- Coordinate with development teams to ensure thorough testing of modules and applications.
- Work with functional and OIT counterparts to develop testing workflows, system, integration, user acceptance, and readiness deployment phases.
- Identify, log, and track defects.
- Debug and resolve software issues.
- Oversee quality assurance efforts.
- Ensure defined standards and processes for software or product testing.
- Provide feedback and recommendations on software usability and functionality.
- Participate in design reviews and provide input on requirements, product design, and potential problems.
- Train the team in software testing best practice.
- Ensure compliance with general programming best practices, accepted web standards, and those set forth by upstream sources.
- Provide guidance and support to team members.
Competencies, Knowledge, Skills and Abilities
- Experience supporting system, integration, user acceptance, and dress rehearsal script development.
- Knowledgeable about software testing tools, processes and methodologies.
- Able to work through the process of detecting and correcting flawed process steps.
- Knowledgeable about current state workflows and how these processes will work in the new environment.
- Knowledgeable of Systems Development Life Cycle (SDLC).
- Strong problem solving and analytic skills.
- Some experience formulating test script scenarios : system, integration, user acceptance, and dress rehearsal scripts.
Qualifications
- Completion of a Bachelor's or Master’s degree in information systems, computer engineering, or a related field or equivalent experience;
- Technical expertise with data reporting tools and programming languages such as SQL, R, or Python;3-5 years of experience with ERP systems, 3rd Party Applications and related integrations.
- Experience with implementing ERP and / or DW / BI solutions strongly preferred.
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