Regional Shift Lead

VirtualVocations
Astoria, New York, United States
Full-time

A company is looking for a Regional Shift Lead to support client and Care Pro experiences.Key ResponsibilitiesSupport Regional Associates in staffing efforts and issue resolutionManage updates to client accounts and care plans for urgent situationsCoordinate with market team members to ensure seamless service deliveryRequired Qualifications3+ years of experience in a customer service role6+ months in a complex client or patient management position1+ years in a lead roleFlexibility to work on at least one weekend day

4 hours ago
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