Job Description
Job Description
The Job
A Field Service Technician (Service Engineer) contributes to the success of Hartwig by keeping our customers' CNC machine tools running at peak operating levels.
The customers we serve are in a variety of industries and rely on the Hartwig team to repair, inspect and troubleshoot their equipment.
Main responsibilities of this full-time role based in Midland / Odessa include :
- Conducting high quality, efficient and timely repair and installation of CNC machines
- Recommending modifications and improvements to machines, equipment and processes
- Training and instructing customers on service, repair and proper installation
- Using software and electrical tools to find damaged work parts and identifying permanent solutions to repair computer controlled machines and accessories
- Ability to complete necessary tasks in our service software and timecard system on a daily basis
- Traveling to customer sites, usually within 3 hours from home, with occasional overnight travel
The Skills
Individuals who ideally fit this role should meet the following qualifications :
- Formal education or training in troubleshooting, repair and installation of CNC Machines preferred
- 4 years of demonstrated mechanical and electrical experience preferred
- Experience repairing and servicing CNC machines preferred
- Ability to work independently, a go getter that finds the next customer that needs our help
- Good driving record and valid driver's license to ensure fleet vehicle insurability
The Organization, The Team and Our Benefits
Hartwig's team of over 200 professionals throughout the U.S. is dedicated to helping manufactures control and power the growth of their business.
To achieve this, team members are given the tools and training for success. In addition to a comprehensive first year training program and on-going professional development, Hartwig provides a full benefit package including health, dental, vision, life and disability insurances.
Compensation is also a key element in your decision to join the Hartwig team. Our 401k program has a 20% match and team members are bonus eligible.
As a Service Engineer at Hartwig, you will also be provided a uniform allowance, laptop, cellphone and company vehicle.
With over 70 team members who have been with us 10 years or longer and over 12,000 installations since our founding in 1960, Hartwig has gained a reputation for superior service, integrity and support.
We would be honored to have you consider joining our team.
Hartwig, Inc., including all operating subsidiaries, is an Equal Opportunity Employer - M / F / Veteran / Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.
Field Service Technician - CNC Repair
A Field Service Technician (Service Engineer) contributes to the success of Hartwig by keeping our customers' CNC machine tools running at peak operating levels. Conducting high quality, efficient and timely repair and installation of CNC machines. Training and instructing customers on service, ...
Field Service Technician - Level 1
Related experience may include: Construction Equipment Mechanic, Equipment Mechanic, Equipment Technician, Field Mechanic, Field Service Technician, Field Technician, Heavy Equipment Mechanic, Heavy Equipment Technician, Mechanic, Mobile Heavy Equipment Mechanic, Lubricator, Machine Repairer, Mainta...
Field Service Technician Intermediate - Rotator - AMS
Service Truck on Day 1 (Field Service Technician Roles Only). Performs maintenance and repair activities on gas compression and/or process equipment, at customer's location, as directed. Demonstrate proficiency in accurately and efficiently diagnosing and repairing mechanical problems on multipl...
Boss JCB - Field Service Technician - Austin
Boss JCB is a fast-growing JCB dealer with a strong commitment to be the best service department in the area. We are looking for Technicians that want to grow their careers with a company that will support them and be proud of. Seeking a Mobile Construction Equipment Technician/Mechanic with strong ...
Field Service Technician Senior
Service Truck on Day 1 (Field Service Technician Roles Only). Overview: Performs maintenance and repair activities on gas compression and/or process equipment, at customer's location, as directed. Demonstrate advanced troubleshooting and repair skills on multiple types of equipment including Caterpi...
OSES - Field Service Technician
Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Abides by all Oil States Energy Services, LLC Safety and Operational Policies and Procedures, an...
Field Service Technician Senior
Service Truck on Day 1 (Field Service Technician Roles Only). Performs maintenance and repair activities on gas compression and/or process equipment, at customer's location, as directed. Demonstrate advanced troubleshooting and repair skills on multiple types of equipment including Caterpillar, Cumm...
Field Service Technician - Cdl
We are looking to hire an experienced Field Service Technician with their CDL in Midland, TX to help cover our West Texas heavy equipment customers. If interested in this Field Service Technician - CDL position, please apply directly or send your resume to. Must have 5+ years of heavy equipment, die...
Field Service Technician Master
Service Truck on Day 1 (Field Service Technician Roles Only). Train and Mentor lesser experience Field Service Technicians. Performs maintenance and repair activities on gas compression and/or process equipment, at customer's location, as directed. Diagnoses and repairs mechanical problems on multip...
Field Service Technician
The Field Service Technician is responsible for servicing, maintaining, and traveling to customer job sites for the repair/maintenance of heavy industrial equipment; must maintain service vehicle in a clean and professional manner. Assists other technicians with performing repairs and maintenance as...