Essential duties and Responsibilities :
- Establish and maintain positive business relationships with internal and external customers and stakeholders
- Respond to general inquiries received via email and by telephone from internal and external sources.
- Solve problems related to orders and logistics; expedite and / or escalate as needed
- Accurately prepare all domestic transportation documentation as required
- Coordinate transportation and appointments with origin warehouses, carriers, and destination as required
- Ensure correct values and invoices are used for export and import
- Help manage all fiscal period close demand spikes
- Comply with applicable national regulatory laws and standards
- Interact and cooperate with every level of the organization to ensure the highest level of service to our customers.
- Perform related duties as assigned.
Qualifications and Requirements :
- Minimum 1-2 years working in supply chain and logistics, preferably working in a customer service or operations role
- Foreign language is a plus
- Certification or Degree in supply chain or logistics preferred.
- Intermediate Microsoft Office (Word, Excel, PowerPoint) skills
- Excellent verbal and written communication in English
- Ability to perform multiple tasks simultaneously with a strong attention to detail, and must demonstrate excellent organizational skills
- Proactive approach to problem solving and ability to work with limited direction
- Effective interpersonal skills when dealing with employees at all levels, strong cross-functional collaboration skills and ability to influence others through demonstrated expertise
- Strong customer focus
Benefits you will enjoy :
- Comprehensive benefits package that includes : Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan
- 401K savings Plan
- Paid Holidays
- Personal Time off
- Employee Discounts
Quirch Foods is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
All applicants must be eligible to work in the United States.
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