Duties :
JOB PURPOSE : Performs reception, scheduling, patient registration, and clerical duties in the physician’s offices.
Uses hospital computer systems to access information and complete other clerical tasks.
ESSENTIAL JOB DUTIES :
1. Responsible for patient scheduling and registering patients into hospital information system. Percentage of time : 35%
2. Answers and directs phone calls. Percentage of time : 40%
3. Sorts and distributes department faxes and mail. Percentage of time : 5%
4. Greets patients and answers their questions. Percentage of time : 10%
5. May be responsible for collection of payments for physicians. Percentage of time : 5%
6. Responsible for maintaining reception area clean. Percentage of time : 5%
Skills :
TECHNICAL REQUIREMENTS Minimum :
Basic MS Word & min. 35 wpm typing speed. Bilingual skills (English / Spanish) required.
YEARS OF RELATED WORK EXPERIENCE Minimum : Six months clerical experience.
Preferred : Six months clerical experience in a medical environment.
PROBLEM SOLVING AND DECISION MAKING Demonstrates initiative and self-improvement in job knowledge and skills. INTERPERSONAL SKILLS Strong interpersonal skills that reflect a positive attitude and a sense of commitment to our patients, work associates and community.
COMMUNICATION SKILLS The employee communicates effectively. Ability to communicate effectively both orally and in writing.
OTHER Performs other duties as assigned.
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