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Manager of Customer Success

VirtualVocations
Oakland, California, United States
Full-time

A company is looking for a Manager of Customer Success - Public Sector.Key Responsibilities : Lead and mentor a team of Customer Success Engineers focused on onboarding, adoption, and value realizationManage a portfolio of customers to drive product adoption and identify growth opportunitiesCollaborate cross-functionally to ensure customer success and improve internal processesRequired Qualifications : 3+ years of people management experience in Customer Success or related customer-facing rolesExperience selling to the US Federal Government and State & Local GovernmentProven track record of managing a portfolio of customers or delivering complex projectsExperience with managing a highly technical teamAbility to manage competing priorities in a fast-paced environment

15 hours ago
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