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A company is looking for a Customer Success Manager - Enterprise to guide customers through their security and compliance journeys.
Key ResponsibilitiesLead post-sales activities for enterprise customers, including onboarding, implementation, and renewalsDevelop trusted advisor relationships with key accounts to drive renewals and expansion opportunitiesAct as the voice of the customer to influence product strategy and drive adoptionRequired Qualifications3-5 years of experience in Customer Success at a SaaS companyExperience working in the security or compliance industry is preferredExtensive experience engaging with C-level executivesProven track record of long-term customer retentionTechnical competency to understand the software and engage with technical customers
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