Sr. Manager of External Networks Governance & Compliance

Job Description :

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description :

This Senior Technology Manager role will directly lead a team of network security engineers in the delivery of functions and services within the External Networks organization.

This role will provide leadership across the technical team, define strategy, planning and continuous oversight for the adequate execution and performance of compliance programs, engineering, and operational support / escalation functions.

This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes.

Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices.

Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Responsibilities :

• Directly manage a team of 10+ direct reports and dotted line global resources
• Develops a technology strategy and processes in support of regulatory, compliance and governance functions
• Sets objectives and key results and enables individuals / teams with training & resources to achieve them
• Lead the delivery of network cybersecurity functions and services within the Perimeter Security and Threat Prevention technical domains which include firewall, web content filtering, proxy, threat prevention, and intrusion detection (IDS / IPS) technologies
• Responsible for running compliance programs including the firewall and proxy rule review and entitlements program, configuration management, certificate management, and supporting internal and external examinations in partnership with Information Security, Architecture, and Risk teams to ensure successful outcomes
• Ensure Firewall and Proxy policy compliance with network and information security guidelines, baselines, and architectural standards.

Collaborate with Global Information Security, Architecture & Engineering teams in the review and adoption of compliance requirements and standards

• Drive continuous improvement, simplification, and automation of existing and new processes by proactively identifying automation opportunities and partnering with automation teams
• Develop, document, and maintain governance and compliance processes and procedures
• Develop routines and reporting mechanisms to ensure successful outcomes and technology compliance
• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees / teams to address feedback and achieve quality and performance objectives
• Facilitates performance and career development of employees / teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
• Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
• Contributes to the technology strategy for their technical domain
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments / blockers
• Ensures that execution is aligned with product strategy by working with product management and other stakeholders

Managerial Responsibilities :

At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Accountable for team / program level resource management
• Responsible for people management functions including hiring, on-boarding, resource management, performance reviews, and career development.

Ensures people development through coaching, mentoring, feedback and hands-on career development

• Responsible for building and leading a team to deliver technology products and services that meet business outcomes
• Diversity & Inclusion Champion : Models an inclusive environment for employees and clients, aligned to company D&I goals.
• Manager of Process & Data : Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator : Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager : Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach : Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward : Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader : Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes : Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Skills :
• Influence
• Influence
• Risk Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development
• Analytical Thinking
• Application Development
• Result Orientation
• Solution Delivery Process
• Agile Practices
• Automation
• Data Management

Required Qualifications :

• People management and technical management / leadership experience
• IT service management (ITIL) framework
• IT regulatory and compliance standards, laws, rules and regulations
• Network Security, Cybersecurity or Information Security experience
• Products including Firewall (Checkpoint, Fortinet), Web Proxy and Content Filtering (Skyhigh Webgateway, Broadcom), Threat / Malware prevention (FireEye, NSX, TippingPoint), Load Balancing (F5, AVI)
• Network administration (i.e. Firemon, Skybox, HPNA), logging / SIEM (Splunk)

Desired Qualifications :

• Strong technical background in Network Security, Cybersecurity, Information Security domains with exposure to managing regulatory, compliance, risk, and governance processes or functions
• Knowledge of IT and Information Security standards, laws, rules, regulations for the financial industry
• Proven experience managing network operations, implementation, engineering or architecture teams or similar functions
• CISSP, CCSP, Security+ or similar technical certifications are highly desired
• Good understanding of ITIL and Agile frameworks in the delivery of IT services

Shift :

1st shift (United States of America)

Hours Per Week :