Design for Service Electrical Commodity Specialist
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together.
At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
In this position...
Ford Customer Service Division (FCSD) is restoring the Design For Service (DfS) organization to improve vehicle serviceability during Forward Model vehicle Platform, Technology, and Program development.
The DfS Electrical Commodity Specialist is responsible for influencing commodity / vehicle design to improve serviceability, improve customer satisfaction, lower Cost of Ownership and reduce warranty expense.
The DfS Electrical Commodity Specialist will be focused on the following commodities / systems :
- Electrical Distribution Systems (Wiring / Connectors)
- Electronic Control Units (ECUs)
- Power Distribution
- Sensors / Switches / Actuators
- Advanced Driver Assistance Systems (ADAS)
- Software / Features
You'll have...
This specialist should be comfortable and familiar in representing the Voice of the Dealer & Technician as a key input when interfacing with PD and other cross-functional teams, along with maintaining Voice of the Customer mindset as well.
The ideal candidate has the following :
- 2-year college degree or equivalent experience and education (Automotive Technology or Automotive Engineering preferred)
- 5+ years of experience
- Key knowledge / experience preferred : Technical acumen related to assembly / disassembly of automotive systems / components, as well as technical publicationsFamiliarity and experience with Dealer Operations strongly preferred (specifically tied to Fixed Operations)Knowledge of Product Development processes and vehicle development production system preferred (knowledge of competitive OEMs processes are welcome)
- Experience and ability to : Lead through influence and collaborate across the EnterpriseUse data and customer insights to influence strategic decisionsProblem solve against competing cross-fuctional prioritiesFacilitate cross-functional meetingsProject manage and progress multiple workstreams at once
- Product Development Experience (either working in or with PD) is beneficial
Even better, you may have...
- Working knowledge of automotive Computer-aided Design (CAD) a plus
- Degree in Automotive Technology or Automotive Engineering preferred
- Technical acumen related to assembly / disassembly of automotive systems / components, as well as technical publications
- Familiarity and experience with Dealer Operations strongly preferred (specifically tied to Fixed Operations)
- Knowledge of Product Development processes and vehicle development production system preferred (knowledge of competitive OEMs processes are welcome)
Competencies and Skills :
- Communication Excellent verbal and written communication skills with the ability to communicate effectively with all levels of management in varying areas of the organization (Senior leadership, Cross-functional departments, Possess strong interpersonal skills, demonstrating professionalism in all actions.
- Own Working Together Collaborative team player focused on building strong relationships.Believe in skilled and motivated people working together.
Focused on continuous development of self and others.Persistent attention to detail
Strategic Thinker Ability to work independently, forward-thinking.Ability to handle multiple, often conflicting priorities
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like : will your story span the globe, or keep you close to home?
Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder or all of the above?
No matter what you choose, we offer a work life that works for you, including :
- Immediate medical, dental, and prescription drug coverage
- Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Vehicle discount program for employees and family members, and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
Visa sponsorship is not available for this position.