Search jobs > Detroit, MI > Customer service specialist
Job Description
Company Overview : Our client is seeking a dedicated Clerical Specialist / Customer Service professional to support the Clerks’ Office and Records Rooms across various divisions, including Civil / Family Domestic, Criminal, and Family / Juvenile.
This role involves performing essential clerical functions and delivering excellent customer service in a fast-paced legal environment.
Position Summary : The successful candidate shall have at least 3 years of experience in clerical and customer service roles, with a strong understanding of legal terminology and procedures.
Position Responsibilities
- Performs highly responsible and difficult clerical assignments (e.g., memos, letters, data entry of court case information, vital statistic documents and spreadsheets, etc.)
- Assists customers by processing requests by mail, phone, and in person
- Entry of court case information into the court's case system, Odyssey.
- Performs Other tasks as assigned
Minimum Qualifications and Necessary Attributes
- High school diploma or GED equivalent.
- At least 3 years of clerical and customer service experience, with strong multitasking skills, file maintenance abilities, and attention to detail.
- Knowledge of the legal arena and the ability to perform at a high level with minimum supervision
- The ability to meet required deadlines
- Proficiency in learning and navigating new software systems efficiently.
Sunshine Enterprise USA is an Equal Opportunity Employer Minorities, Females, Veterans and Disabled Persons
Requirements
The successful candidate shall have at least 3 years of experience in clerical and customer service roles, with a strong understanding of legal terminology and procedures.
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