Job Description
Job Description
Annual Compensation Range : $50,000 - $60,000
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position.
Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Document each customer contact in eAgent.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Share training and education knowledge and expertise with team members.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Maintain knowledge of new products.
- Prospecting and generating new businessthrough leads & referral sources.
- Generating insurance quotes.
- Provideexceptional customer service.
- Be outstanding at relationship building.
- Maintain client relationships with follow up phone calls.
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Requirements
- A Property & Casualty license is preferred but will train good individual.
- No insurance experience required but must be willing to learn
Customer Service Representative
Now Hiring for a Customer Service Representative in our NEW SPARKS Branch! Bonus and promotion opportunities! APPLY TODAY FOR OUR CUSTOMER SERVICE REPRESENTATIVE POSITION! Essential Functions and Responsibilities. Establish and maintain positive work-appropriate relationships both internally and ext...
Customer Service Representative CSR
Understand and recommend the bestproducts/services to meet customer needs. Effectively communicate with both internal andexternal customers identifying their needs and resolving complexissues via telephone and electronic means. Navigatemultiple computer applications while assistingcustomers. Interac...
Spanish Bilingual Customer Service Representative - Work from Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...
Customer Service Representative
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Rep(07402) - 1675 Robb Dr, Reno, NV 89523, USA
Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. We are looking for Customer Service Representatives with hustle, personality, and people skills. Greeting customers and taking orders with a smile!. Operating the ca...
Customer Service Representative - Intuit (Remote)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Remote Customer Service Representative
As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. Remote Customer Service Representative. It's truly an exciting time to be a part of GetInsured! We are hiring Remote Cu...
WFH Customer Service Representative - Intuit
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative
Customer Service Representative. If you have a passion for customer service, are organized, and love working in a team player environment, we want to hear from you!. Understand customer needs and requirements. ...
Customer Service Representative
We are seeking a highly motivated and customer-oriented individual to join our team at Bill Pearce Motors as a Customer Service Representative. The individual in this role will be responsible for providing excellent customer service to our valued clients, addressing their inquiries and concerns, and...