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Concierge Coordinator

VirtualVocations
Durham, North Carolina, United States
Full-time

A company is looking for a Concierge Coordinator to monitor scheduled transportation for members and ensure timely pickups.

Key ResponsibilitiesMonitor alerts for cancellations and arrange new drivers as neededConduct proactive courtesy calls to members regarding transportation updatesResolve transportation issues and maintain professional relations with providersRequired QualificationsHigh school diploma or equivalent;

Associate's degree preferred1 year of experience in dispatching or customer service in a contact centerAbility to multitask and prioritize situations effectivelyExcellent attendance and professional demeanorBilingual in English and Spanish

2 days ago
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