Serving Happiness : Come join our Fun-Loving Team of Servers at The Glen!"
The Glen, a Life Plan Community is seeking a full-time experienced server for our new Independent Living community. For us, it is about working with individuals who agree that the dining experience should always be a positive one for the residents of The Glen.
Why Choose The Glen :
- Our Management Team and Board of Directors work to honor the rich history of The Glen, and ensure that The Glen remains at the forefront of our industry and a vital part of the local community for over 125 years.
- We are an organization culture focusing on resident directed philosophy that caters to each resident's individuality by respecting their choices, preserving their dignity and giving them every opportunity to live a purposeful life.
- We focus on developing and fostering close ties. Team members build relationships among themselves and the residents they serve.
The Glen places emphasis on the value of connection.
POSITION : Server for Private Dining Room
SHIFT : 2 days - 6 : 30 a.m. - 3 : 00 p.m. &
2 days - 10 : 30 a.m. - 7 : 00 p.m.
4 days on / 2 days off)
Server Duties and Responsibilities
- Greets guests and presents them with the menu
- Informs guests about the special items for the day and menu changes if any
- Suggest food and beverages to the guest
- Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system
- Obtaining revenues, issuing receipts, accepting payments
- Performing cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed
- Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food;
example no garlic, less spicy, without egg, etc.)
- Communicate to the guest and provide assistance with their queries
- Coordinate with kitchen staff to ensure smooth operation and resident / guest satisfaction
- Serve food and beverage to the guest as per the course of order
- Observes guests and ensure their satisfaction with the food and service
- Promptly respond to guest with any additional request
- Bus tables when guests leave.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
- Adhere to grooming and appearance standards consistently
- Must have some familiarity with basic cooking skills; (example salad preparation, dessert plating, etc.)
- Assist with stocking and maintain the dining room par stock levels and side station
- Help other areas of the restaurant such as answering telephones and completing financial transactions for the Take-Out
- Close the shift on the POS terminal
- Other duties assigned by supervisor or manager including but not limited to this list
QUALIFICATIONS / REQUIREMENTS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required.
- High school or equivalent preferred
- Previous serving experience and / or training preferred
- Completion of ServeSafe course upon hire.
- Must be a people-oriented individual, have excellent oral communication skills, and the ability to work with a diverse group of people.
- Computer skills appropriate to job tasks include Point-of-Sale system
- Organizational and time-management skills
- Ability to read, speak, write, and follow oral and written instructions
MATHEMATICAL SKILLS :
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
PHYSICAL DEMANDS :
- Must be able to perform in a high-traffic, high-energy environment.
- Must be able to lift up to 50 pounds; pull, push up to 90 pounds.
- Finger and hand dexterity to operate small equipment and perform job tasks.
- Significant stooping, bending, standing, walking
- Works in warm, humid environment with exposure to sudden temperature changes when entering the freezer or walk-in
BENEFIT PACKAGE :
- Competitive pay-rates - $11.00 per hour
- Paid Time Off (PTO)
- Holidays on hire
- Major medical, dental and vision plans
- Supplemental Insurance available during open enrollment once a year
- 403 (b) Retirement Plan