Program Manager
Job Description
Job Description
Description :
The Program Manager (IL) will provide general leadership and management over the specific service area. This position will serve as a liaison between the State Director and assigned location supervisors.
This staff will also work closely with the area Human Resource Manager and Financial Director to coordinate services. This position at CTSCD, Inc.
will report to CTSCD, Inc.’s Clinical Director and will use technical skills and communications expertise to plan and develop internet sites that meet clients’ needs.
- Assist State Director Oversee all functions within assigned location
- Maintain relationships by continuous outreach and networking efforts with LME’s, Community Collaboratives, Participant in state and local audits as required
- Research and update staff on state changes and inform appropriate staff in regard to new service definitions Assist State Director in implementing new programs as outlines in the company’s Strategic Plan
- Coordinate with Lead Therapist and Supervise Lead Case Manager (individual and group -PSR / OPT) Oversee administrative office manager, compliance auditor and utilization manager.
- Collaborate with area Human Resources representative to provide oversight for facilitating the agency’s evaluation process for all staff in assigned location
Requirements :
- Master’s Degree with a minimum of 3 to 4 years’ experience in the Human Services field One year of management / supervisory experience (preferred)
- Must have knowledge on the following programs / services : Pathways to Success, Substance Abuse, CST, and Community Based services.
- Possess both problem-solving and conflict resolution skills
- Possess excellent communication and documentation skills.
- Excellent organizational skills and attention to detail.
- Visually creative with good analytical and problem-solving skills.
- Experience across multiple languages and cultures, particularly with refugees or immigrant populations with diverse cultural and socioeconomic backgrounds.
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