Refugee Case Management Coordinator

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, fosters diversity, equality, inclusion, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO :

The Refugee Case Management Coordinator is an exempt position responsible for coordination of psychosocial, educational, social, and housing services.

This position is also responsible for the supervision of referrals and follow-up to ensure timely and appropriate service delivery with a network of providers.

Supervisor Responsibilities :

• Provide case management and social service oversight to all program sites
• Provide weekly clinical supervision to social work interns and provide case consultations at case staffing and FL-CASIC periodic staff meetings.

Duties and Responsibilities :

• Provide social work services for the program, which includes individual assessments, individual counseling, and group counseling.
• Oversee the individual, family service, and wellness plans for each new client
• Conducts outreach to a network of social service providers to build a trauma informed network
• Ensures client referrals to social service services through a network of providers to include housing, education, childcare, employment, and psychosocial services
• Ensure concise, timely entry, and completion of all documentation in the Avatar system within 48 hours of the event occurrence.
• Participate in monthly supervision, monthly staff meetings, and peer audits with program director and staff
• Assist in the data collection to ensure program outcomes.
• Perform all other duties as assigned.

WHAT WE OFFER :

• $45,000 - $55,000, depending on experience
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life / AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED :

• Master’s degree in social work or related field with thorough understanding of trauma informed care principles
• Previous social work supervisory experience strongly preferred
• Previous experience working with refugees strongly preferred
• Excellent supervisory and analytical skills
• Ability to deal professionally, courteously, and efficiently with clients and other employees
• Knowledge of community organization and resources
• Excellent written and verbal communication skills
• Knowledge and previous experience in working with interpretation services
• Cross-cultural experience or cultural diversity training required
• Bilingual, preferably in Dari, Pashto, and other languages spoken by clients
• Must have a valid drivers' license and current auto insurance coverage.

WHO WE ARE :

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity.

Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.

GCJFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships.

For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.