Director, Practice Integrations - Navista

Cardinal Health Director, Practice Integrations - Navista Concord, New Hampshire Apply Now

At Navista, our mission is to empower community oncology practices to deliver patient-centered cancer care. Navista, a Cardinal Health company, is an oncology practice alliance co-created with oncologists and practice leaders that offers advanced support services and technology to help practices remain independent and thrive.

True to our name, our experienced team is passionate about helping oncology practices navigate the future.

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

This role is a senior operations leader responsible for leading new practice integrations for Navista, mobilizing, organizing & coordinating with practices, Navista & Cardinal Health teams, and vendor partners to optimally leverage resources, technology, and capabilities to successfully integrate and onboard practices.

This role has primary responsibility for successful implementation, onboarding, and post-implementation operations support for practices joining Navista.

This role will provide strategic direction and effectively oversee management of day-to-day execution tactics as it relates to all practice due diligence, integration, and onboarding needs including clinical, administrative, compliance, and technology.

This role may directly manage execution of certain workstreams while having oversight of the entire integration & onboarding effort.

The Director, Practice Integrations will be a seasoned operations leader with proven experience in community oncology including interacting with physicians and clinicians.

This leader will be customer-centric with a strong bias for execution. This role will serve as an advisor to practice and Navista leadership on operational improvement including developing improved clinical & administrative processes, organizational structures, policies and procedures, service expansion and consolidation opportunities, compliance & regulatory needs, and technologies as appropriate.

The leader will recommend organizational objectives to support financial performance and practice profitability and support and adhere to Navista compliance program including code of ethics and business standards.

This position reports to the VP, Operations for Navista.

This is a remote, work-from-home position with travel up to 70%.

Responsibilities

• Serves as project leader for the due diligence, integration & onboarding of practices joining Navista.
• Participates in all due diligence efforts including practice assessment to measure opportunities for practice financial performance, process improvement, and compliance risks.
• Develops & utilizes appropriate tools to track & monitor progress, reports status, and communicate with practices, Navista leadership, and all other stakeholders.
• Provides guidance to practices regarding Navista resources to ensure smooth integration and onboarding. May provide guidance and education to internal Navista and Cardinal Health team members on practice process and operational needs.
• Develops new relationships and serves as champion for overall business objectives as related to practice operations.
• Ensures meeting Navista commitment to practices related to integration, onboarding, and post-implementation support.

Operations Support

• Provides operational leadership support to practices as needed.
• May need to serve as practice interim leadership for operations.
• Supports recruitment of practice staff.
• Provides timely feedback to Navista and practice leadership.
• Serves as a liaison for practices on all operational needs to ensure elevated customer experience.
• Ensures practice leadership has access to Navista resources and serves as a mentor for practice team members.

Leadership & Communication

• Timely & effective communicates with Navista leadership around potential conflicts to integration and / or operational success.
• Supports training and education for practice resources on new processes and Navista engagement.
• Effectively manages practice expectations as it relates to all integration efforts.
• Participates in the development and communication of budgetary needs for respective departments.
• Exhibits leadership throughout the lifecycle of integration and onboarding programs and services by meeting customer expectations and Navista commitments.
• Effectively communicates with customers, key stakeholders, vendors, and management on all aspects of lab services.
• Develops and maintains customers, staff, vendors, and management relationships through individual contacts and group training.

Qualifications

• 12+ years work experience preferred.
• Previous working experience in leadership roles for 7+ years in physician office services related organizations preferred.
• Proven track record of successful physician practice integration.
• Project management and / or process improvement experience preferred.
• Previous experience leading operations within healthcare related organization.
• Knowledge and implementation of regulatory requirements and laws that govern clinic activities.
• Superior knowledge of principles and processes for providing customer service.
• Outstanding organizational and time management skills.
• Ability to build consensus and collaborate effectively with diverse stakeholders including practice executives.
• Excellent interpersonal and leadership skills.
• Excellent communication and presentation skills.
• Problem-solving mindset.
• Ability to travel as needed (up to 70%).

Anticipated salary range : $112,500 $181,650

Benefits : Cardinal Health offers a wide variety of benefits and programs to support health and well-being including medical, dental and vision coverage, paid time off plan, health savings account (HSA), 401k savings plan, access to wages before pay day with myFlexPay, flexible spending accounts (FSAs), short- and long-term disability coverage, work-life resources, and paid parental leave.

Application window anticipated to close : 09 / 02 / 2024. If interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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