Senior Strategic Account Director

Responsibilities :

• Create and drive revenue within a specified region or list of named accounts
• Generate business opportunities through professional networking and cold-calling
• Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
• Meet and exceed all quarterly and annual sales quotas
• Collaborate with peers and management around ways to continually improve the sales organization
• Own the sales cycle from lead generation to closure
• Provide expertise around particular areas of interest to discuss industry best practices and development of high level strategies
• Develop business plan and present the business plan during quarterly review sessions
• Be proactive in all aspects of opportunity development
• Establish yourself as a Trusted Advisor’ to the prospect or customer
• Bring net new and innovative ideas to both internal teams and the customer
• Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
• Self-generate leads from a personal connections, referral partners, and regional networking events
• Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Key Qualifications :

• 7+ years of outside enterprise software sales experience in the contact center space
• Superior active listening skills
• Excellent objection handling and negotiating abilities
• Strong collaboration skills and ability to work alongside multiple team members
• Strong time-management and organization skills
• Excellent written and verbal communication skills
• Be able to work independently and as part of a team in a fast pace, rapid change environment
• Experience selling at the C-level
• Proven track record of sales excellence
• A proven sales hunter and closer
• Highly persuasive
• Superior professional presence and business acumen

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As part of our commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.

Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to : skill set, depth of experience, certifications, and specific work location.

The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and / or other applicable incentive compensation plans.

Our total reward package also includes :

Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.

We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.

• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below. $140,000 $150,000 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.

The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

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Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.