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Customer Success Manager - Events

VirtualVocations
Denver, Colorado, United States
Full-time

A company is looking for a Manager, Customer Success - Events.Key Responsibilities : Manage Customer Success team for RingCentral Events, delivering an exceptional customer experienceDrive Customer Retention and Renewal Management through a customer's life cycleRefine and optimize the customer journey by standardizing the template for a Success Plan for customersRequired Qualifications : 5+ years customer success experience at a SaaS company3+ years Customer Success Management or Team Lead experience, sales experience a plusProven track record of achieving and exceeding adoption, revenue, and customer satisfaction goalsBlend of technical expertise and sales acumen wrapped in a strong customer-centric mentalityBS or equivalent education and relevant experience

11 days ago
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