Customer Success Manager Enterprise

VirtualVocations
Denver, Colorado, United States
Full-time
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A company is looking for a Customer Success Manager, EnterpriseKey Responsibilities : Manage relationships with enterprise customers through strategic planning and executionDevelop joint success plans, drive adoption, and increase high-value use casesIdentify churn risk and work to eliminate it, while advocating for the customer internallyRequired Qualifications : 5+ years experience in customer success or account management in a Saas organizationFamiliarity with Salesforce, Gainsight, and other Software-as-a-Service platformsTeam player with a passion for customer success and ability to work in a fast-paced environmentProactive, self-starter with strong technical aptitudeExperience working collaboratively with Sales, Professional Services, Product, and Engineering teams

13 days ago
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