Patient Experience Representative- 3-11:30pm M-F
At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people.
With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
Schedule : 8 : 30-5 M-F
PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)
This Patient Experience Representative is 100% in office and will be responsible for :
- Patient Encounter Management :
- Providing positive and effective customer service that supports unit operations
- Collaborating with referring providers and practices
- Obtaining required authorizations to compile patient and staff schedules
- Scheduling patients and supporting the patient encounter
- Check In / Check Out :
- Greeting and directing patients, families and visitors
- Monitoring daily schedule and coordinating flow with clinicians / supervisor
- Reconciling payments and preparing deposits, providing record of transactions in Hospital systems
- Facilitating and directing communication with Financial Counseling
- Administrative :
- Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency services
- Providing routine clerical support as needed
To qualify, you must have :
- A high school level of education, Bachelor's Degree preferred
- Prior customer service or administrative experience preferred
- The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations
- The ability to work with diverse internal and external constituencies
Schedule : 8 : 30-5pm M-F
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.
Experience the benefits of passion and teamwork.
Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
J-18808-Ljbffr
Patient Experience Representative M-Friday 11pm-7:30am
This Patient Experience Representative is 100% in office and will be responsible for:. Scheduling patients and supporting the patient encounter. Obtaining required authorizations to compile patient and staff schedules. Greeting and directing patients, families and visitors. ...
Patient Experience representative - Overnight every other Sat & Sun
This Patient Experience Representative is 100% in office and will be responsible for:. Scheduling patients and supporting the patient encounter. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors ...
Per Diem Patient Experience Representative - Radiology
The Patient Experience Representative I will be responsible for:. Monitoring clinic activity to ensure best possible patient experience. Recording and processing patient demographics, insurance/payment, and referral information for patient encounters. Monitoring daily schedule and coordinating flow ...
Patient Experience Representative- Hybrid: Learning Disabilities
Our Learning Disabilities Department within Neurology is currently hiring for a Patient Experience Representative! In this role, you will be responsible for:. Scheduling patients and supporting the patient encounter. With patients from local communities and 160 countries around the world, we're comm...
Patient Experience Representative I- Bach Program
The Patient Experience Representative will be responsible for:. In partnership with Brigham and Women's Hospital, we offer a full range of inpatient and outpatient clinical services to adults with CHD and pulmonary hypertension, from diagnosis to cardiac catheterization and surgical repair. Scheduli...
Per Diem Patient Experience Representative - Radiology
The Patient Experience Representative I will be responsible for:. Monitoring clinic activity to ensure best possible patient experience. Recording and processing patient demographics, insurance/payment, and referral information for patient encounters. Monitoring daily schedule and coordinating flow ...
Patient Experience Representative (Developmental Medicine)
Developmental Medicine - Patient Experience Representative. Monitors clinic activity to ensure the best possible patient experience. Records and processes patient demographics, insurance/payment, and referral information for patient encounters. Monitors daily schedule and coordinates flow to optimiz...
Patient Access Representative (3:00 PM - 11:30 PM) Facility: Beth Israel Lahey Health - Non Executive Needham, MA 06/24/2024
In addition this position impacts patient safety and clinical care by ensuring the patient identifiers are correct and on reimbursement by collecting accurate insurance information and co-pays. Contributes to the Hospital’s mission by welcoming and registering patients in an efficient and empathetic...
Patient Experience Representative/Patient Access (Float Pool)
The Patient Experience Representative (Float pool) will be responsible for:. After successful completion of training, Patient Access PER I's will work in ambulatory clinic areas, telephone page operations and practice liaison program as part of a float pool to provide administrative and customer ser...
Patient Experience Representative I- Cardiology
The Patient Experience Representative will be responsible for:. Previous customer service or administrative experience preferred. Experience the benefits of passion and teamwork. ...