Job Description
Job Description
Join Our Family-Friendly Team as an Automotive Service Advisor in Berks County!
Is your idea of a perfect job one where your weekends are your own, you're surrounded by an amazing team, and where your work truly matters?
If yes, we're looking for an Automotive Service Advisor to become the newest member of what we believe is the most family-friendly auto repair shop in Berks County.
Experience the difference where your well-being, professional growth, and satisfaction come first.
Why Our Team Loves Working Here
- NO WEEKENDS : We believe in work-life balance. Spend your weekends making memories with your loved ones!
- Generous Benefits : From a $1000 annual vacation bonus to medical benefits, free dental and vision, 401k retirement with 4% match, we secure your peace of mind.
- Professional Development : With 1 : 1 coaching as well as professional training, we invest in your growth in a career... not just a job.
- Workplace Culture : Enjoy working in an environment where positive leadership and awesome co-workers are the norm, not the exception.
What You Will Bring to the Team
- Exceptional customer service skills and a friendly disposition.
- Ability to translate complex automotive repair processes into easy-to-understand explanations for customers.
- Organizational prowess and multitasking abilities to manage multiple customer accounts efficiently.
- A proactive attitude towards problem-solving and enhancing customer satisfaction.
Key Responsibilities
- Act as the primary point of contact between technicians and customers, ensuring clear communication and customer satisfaction.
- Manage service schedules, work orders, and provide accurate estimates and timelines to customers.
- Maintain a detailed understanding of current automotive technology and service offerings.
- Uphold our mission of delivering exceptional service that keeps our community safe and our customers happy.
Qualifications That Make You Stand Out
- Experience in an automotive service advisory role is highly preferred.
- Strong foundation in automotive knowledge, with a willingness to keep learning.
- Excellent communication skills, both oral and written.
- High school diploma or equivalent; automotive certifications are a plus.
Salary Range : $50,000-$90,000 based on experience and sales performance.
Imagine looking forward to going to work every day, where you're respected, valued, and your professional development is taken seriously.
This isn't just a job; it's a place where you can build a career and make a significant impact. If you are passionate about cars, customer service, and want to work in a place that appreciates and rewards your contributions, apply now to be our next Automotive Service Advisor and drive your career forward with us!
Our team is eagerly waiting to welcome you. Let's build a safer, happier driving experience for our community together!