Patient Services Manager 1

Unit Description

Patient satisfaction drives you toward success. Knowing you made a difference motivates your personal satisfaction!

Sodexo is seeking a Patient Services Manager 2 for Genesis Healthcare located in Zanesville, OH .

Genesis is the largest healthcare provider in its six-county region of southeastern Ohio, which includes Muskingum, Morgan, Perry, Coshocton, Noble and Guernsey counties.

Genesis provides a higher level of service than what is typically found in a community of its size including open-heart surgery, trauma care, a Level II special care nursery, neurosurgery and comprehensive cancer services.

This level of care has established Genesis as a primary referral center for much of the region.

The successful candidate in this role will :

• Provide direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
• Direct daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
• Supervise day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
• Establishes operating standards, implements quality improvements and communicates them to employees.
• Perform audits and prepares reports.

Is this opportunity right for you? We are looking for candidates who have :

• At least 2 years lead food management experience with a focus on patient services and satisfaction;
• The ability to be creative and innovative;
• A strong working knowledge of food safety and sanitation guidelines;
• A commitment to quality and customer service;
• Excellent leadership and communication skills;
• The ability to provide direction, guidance, and supervision of patient hospitality employees at patient care units;
• The ability to serve as senior and primary representative of patient care activities

Learn more about Genesis Healthcare at

Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. .

Working for Sodexo :

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.

Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include :

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO / AA / Minority / Female / Disability / Veteran employer.