Job Description
Job Description
As our Dispatch Coordinator, you'll be the vital connection between our customers, field teams, and management, ensuring seamless service delivery across our vacation rental portfolio.
This dynamic position puts you at the heart of our operations, where your problem-solving skills and clear communication will directly impact guest experiences and team efficiency.
Compensation : $15 - $17 hourly
$15 - $17 hourly
Responsibilities :
- Correspond with field teams and customers on any service details and special requests
- Coordinate service calls for field teams and customers
- Monitor and coordinate real-time service delivery, making quick decisions to maintain service quality
- Collaborate with management to improve service delivery processes and team efficiency
- Handle time-sensitive situations with professionalism and clear communication
Qualifications :
- Candidate required to have high school diploma or GED; preference for candidates with associate or bachelor’s degree
- Previous work in a customer-facing position
- Exceptional communication, customer service, organizational, and interpersonal skills
- Applicant with experience working with people in stressful and dynamic conditions is preferred
- Candidates with 1+ years of experience as a service dispatcher are preferred
About Company
Global Vacation Rentals is a family-owned company dedicated to bringing people together through unforgettable experiences.
Since our founding, we’ve committed to exceptional service for guests, property owners, and travel partners.
As one of Florida’s largest and most innovative property management companies, we specialize in second homes, investments, and vacations in the Sunshine State.
Hosting countless families, we’ve helped create lasting memories.
Embracing the latest technologies and sustainable practices, we lead the industry forward. We foster an inclusive environment where our team can grow and make a meaningful impact.
Join us in shaping the future of travel.
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