Job Description
Job Description
We are looking for a Retail Customer Service Associate!
The ideal candidate is highly organized, a self-starter, who is energetic, and possesses strong
customer service and communication skills. This person must thrive in a fast paced, team
orientated environment. The right candidate will have the opportunity to expand their knowledge
and grow within the organization.
Essential responsibilities include, but are not limited to :
Answer all incoming calls & emails, responds to inquiries, and schedules sales appointments
Assist customers in showroom with appointment scheduling, product knowledge, and retail sales
Resolve customer concerns / complaints using a professional approach.
Perform office duties as needed
Monday through Friday workweek (In Person, Ashland, MA)
Requirements :
Must be a team player with a positive attitude
Must have a reliable means of transportation
Ability to follow directions & multitask
Prior retail sales & customer service experience preferred, but not required
Prior industry experience a plus
Must be proficient with Microsoft word, Outlook, Excel, Google platforms (Docs, Sheets, Calendar, Gmail)
Benefits Package
Paid vacation
Health insurance
401K available
Job Type : Full-time Pay : $40,000.00 - $50,000.00 per year (depending on experience)
We are an equal opportunity employer. Minority / Female / Disabled / Veteran. All qualified
applicants will receive consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity or national origin.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
About Reliable Fence MetroWest
Reliable Fence Company MetroWest has been providing quality, reasonably priced fence
products in the Metro West area since 1955. We employ a team of full-time field experts. From
the initial concept of a new fence project to the installed product, our team is there to provide
expertise every step of the way. We have a large manufacturing facility where milled parts are
transformed into beautiful fences by our experienced and highly skilled woodworkers. We work
with customers, their builder or landscape architect to help choose the right fence for their needs.
Our success has been made possible by having a team of dedicated employees and technical
salespeople who have extensive experience in the material selection process and relationships
with today's leading manufacturers.
Our organization rewards performance and provides a stable, supportive, professional and
friendly work environment. Our people are our greatest asset.
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