Chief of Staff

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 125,000 locations across 100+ countries by the world’s top restaurant and foodservice operators.

Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

About the role

As Chief of Staff, you will help coordinate and manage the top activities / OKRs of our business, helping to make transparent all the activities, reporting of status, and ensure that all are done in the most efficient and productive way.

The ideal candidate will advise on projects and is the main organizer and planner of company initiatives, attending to the minute details while staying attuned to the macro vision of business operations.

As Chief of Staff, you will work with and report directly to the CEO, relaying messages and ideas from other senior executive leaders to improve the internal functions and processes of the company.

You must be a creative and results-driven thinker, an excellent problem solver, and an excellent project manager.

What you’ll do as Chief of Staff

• Organize and coordinate company top objectives / OKRs
• Coordinate strategic business initiatives and track to completion
• Supervise daily operations and help oversee projects of high importance
• Act as a main consultant to the CEO
• Ensure deadlines are being met
• Work with and / or lead cross-functional teams
• Be a liaison for staff, chief executives, department leaders, and CEO
• Assist CEO with internal communication, meeting with HR leaders and attending to staff needs, ensuring any problems are resolved
• Keep CEO abreast on current company climate (project statuses, new proposals, etc.)
• Work with the leadership team and other managers in the organization to oversee the progress, noting any issues or successes
• Help identify any blockers or issues slowing progress so as to find ways to bring to resolution
• Help coordinate business-wide procedures and work to improve existing processes for maximum clarity, efficiency, and success
• Attend executive meetings and deliver progress reports to CEO

What we’re looking for

• Excellent oral and written communication skills
• Experience in consulting and operations
• Strong interpersonal skills and a knack for productive collaboration across varying departments
• Detail-oriented and data-driven
• Possess an encouraging, can-do attitude
• Impeccable time management and multi-tasking skills
• Business-minded and a strategic planner
• Proven problem solver
• Ability to analyze and compile large sets of data and present effective reports
• Highly experienced with project coordinating and management
• Self-motivated and self-sufficient
• Proven creative thinker with strong business acuity
• Ability to build / use GANTT chart functions
• BS / BA in business or related degree
• 5+ years in business consulting or internal consulting role
• 2+ years of experience in the SaaS space

Nice to haves

• Experience in mid-sized companies
• MBA preferred
• PMP or similar certification preferred

What you’ll get

• Great mission-driven team members from diverse backgrounds with a strong company culture
• Competitive pay
• Flexible PTO
• Paid company holidays
• Yearly team off-sites
• International travel opportunities
• Medical, dental, and vision benefits (FSA, HSA & HRA options)
• Basic & Voluntary Life Insurance
• 401k employer match
• Wellness benefits (Headspace, OneMedical, Omada, Ginger.io, Gympass, Carrot)
• Commuter benefits
• Work in an open environment on solutions that are reshaping the way businesses operate
• Fun team events
• Ability to have a big impact
• 10 weeks of paid parental leave
• Fitness reimbursement
• Learning & development funds

Equal Employment Opportunity Statement

At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.

We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.

Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience;

even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.

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