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Apptad - DESK SIDE SERVICES

Apptad - DESK SIDE SERVICES

Apptad IncMinneapolis, MN, United States
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Job Title : Desk Side Service

Location : Minneapolis , Minnesota (5 days Onsite)

JD :

  • Provide on-site technical support and troubleshooting for end-users' desktop and software issues.
  • Diagnose and resolve technical problems related to operating systems, applications including
  • Microsoft Windows and Microsoft Intune.
  • Communicate and work comfortably with customer executives and end users.
  • Collaborate with IT teams to escalate and resolve complex issues in a timely manner.
  • Document all support activities, including resolutions, in the ticketing system.
  • Ensure compliance with customer IT policies and procedures.
  • Manage incoming inventory as part of the project
  • Reimage laptops to new version of image
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Service Desk • Minneapolis, MN, United States

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