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Manager - Asset Protection - Carolina Pavilion Rack

Nordstrom Inc
Charlotte, NC
Full-time

Description

The ideal Asset Protection Manager is skilled in time management, has strong verbal and written communication skills, and maintains confidentiality and high ethical standards.

A day in the life

  • Assume complete responsibility for building security and safety
  • Respond to and report all store security and emergency situations, for example, administer first aid, escort hostile individuals from the store, help lost children, etc.
  • Partner with the store manager and other store leaders to educate employees about how to reduce loss of merchandise
  • Observe customer behavior for indicators of both internal and external theft, for example, fraudulent check or credit card activity, shoplifting, etc.
  • Interview, hire and coach Asset Protection employees to ensure they meet performance standards and expectations
  • Review and approve all reports to ensure that Asset Protection incidents and cases are reported properly and document the review of detention room videotapes

You own this if you have

  • Proven success in investigative, asset protection and security procedures
  • The ability to develop and maintain productive relationships with other employees and leaders
  • Strong organizational, delegation and follow-through skills
  • The ability to manage competing priorities in a fast-paced environment
  • Computer proficiency, including use of monitoring and surveillance technologies
  • A comprehensive understanding of both APIS and XBR (preferred)

We’ve got you covered

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including :

  • Medical / Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

30+ days ago
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