GOVERNMENT OPERATIONS CONSULTANT II

Requisition No : 837969

Agency : Children and Families

Working Title : GOVERNMENT OPERATIONS CONSULTANT II

Pay Plan : Career Service

Position Number : 60054126

Salary : $44,060

Posting Closing Date : 11 / 07 / 2024

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Florida Department of Children & Families Office of Economic Self-Sufficiency

Government Operations Consultant II (GOCII)

This position will be part of the Southeast Region (SER) Office of Economic Self-Sufficiency (OESS) Program. This is an independent and complex professional consultative position in Resource, Data, and Finance Management.

This position provides operational, data management, and coordinative assistance in the Office of Economic Self Sufficiency (ESS-ACCESS Florida) Program areas.

This position conducts studies and evaluations of organizational performance data and provides assistance that may help the organization to operate more efficiently and effectively.

The position will be housed in Fort Lauderdale, FL but will be responsible for travel throughout the Region.This position is Full Time Career Service and will be reporting to the ESS Program Director.

INTERNAL OPPORTUNITY - APPLICANTS WILL BE ACCEPTED FROM DEPARTMENT OF CHILDREN AND FAMILIES ONLY

Location : Ft. Lauderdale / Broward County.

Annual Salary : $44,060. Internal salary appointments are determined according to DCF Salary policy

QUALIFICATIONS

To qualify for the position, an applicant must have an associate’s degree, or 60 semester or 90 quarter hours of college, or equivalent professional experience where the major responsibility was operational, data management or coordinative assistance on a full time basis.

This experience can substitute on a year for year basis for the required education.

EXAMPLES OF WORK

Provides reporting assistance to ESS Senior Leaders, Program Office and Administration regarding the need for information (data) retrieval.

Responsible for data extraction that provides statistical and caseload information identifying statewide and / or Regional program participation and programmatic problems regarding operations and / or application of policies and procedures.

Establishes and maintains effective working relationships with Senior Management, program office, peers, and community service partners and organizations in the region.

Identifies and maintains working knowledge of available community resources, in conjunction with the our other programs in the region, Community Development Administrators and Community Partner Liaisons.

Analysis and Monitoring - Recommends and initiates quality improvement strategies and quality control. Works with staff to identify error trends.

Acts as a facilitator for quality improvement efforts. Analyzes data from all levels of monitoring including qualitative and quantitative data.

Prepares reports and presentations. Monitors and evaluates operational outcomes. Assists with operational planning and service delivery.

• Provides assistance to administrators and program managers by integrating data from varied sources into single database structures used in programmatic evaluation and monitoring.
• Collects and analyzes data on outcomes to identify and refine referral choices. Participates in strategic planning and quality improvement processes.

Actively participates in ongoing cross-program training and team meetings. Provides assistance on special projects as assigned.

Informs management of issues, concerns, and problems.

• Participates in state and local meetings, committees, community activities, outreach events and other team efforts as required
• Performs related work as assigned.

EXAMPLES OF JOB CHARACTERISTICS

• Communicating with Other Workers
• Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone or electronic transfer.
• Getting Information Needed to Do the Job; Observing, receiving, and otherwise obtaining information from all relevant sources.
• Implementing Ideas, Programs, etc.
• Conducting or carrying out work procedures and activities in accord with one’s own ideas or information provided through directions / instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.
• Organizing, Planning, and Prioritizing.
• Developing plans to accomplish work and prioritizing and organizing one’s own work.
• Monitor Processes, Materials, Surroundings; Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
• Developing Objectives and Strategies
• Establishing long-range objectives and specifying the strategies and actions to achieve these objectives.

EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of ACCESS programs, policy, and operations.
• Knowledge of ACCESS technology and systems used for eligibility determination for public assistance benefits, administrative requirements, and informational needs.
• Knowledge of Sequel and Microsoft Office and ability to learn other software as needed.

SPECIAL NOTE :

• To be considered, employment applications should be complete and up to date.
• Some Agency positions may require successful completion of pre-interview assessment or work sample prior to interview.
• Ability to speak / read / write Spanish / Creole / French or other foreign language may be considered in the selection process as determined by Agency need at time of interview.

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.

S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.

Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

IF YOU EXPERIENCE PROBLEMS APPLYING ONLINE, PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT (877) 562-7287.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735).

Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.

0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.

Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.

Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.