Scheduler. Field Distribution | 27089
Job Description
Job Description
Summary
Looking for Team player / works well with others.
Customer Service and computer skill background.
Needs the ability to understand and follow direction and maintain a positive attitude and adapt to change.
Must be reliable.
CW will be Scheduling Clientdeliveries with external customers while communicating updates with internal employees.
A strong communication base is needed written and verbal.
Processing requests via Descartes and Oracle (competent computer / typing skills). this is a desk position minimal walking and at most lifting paper to refill copy machine.
No driving is required.
This is an office area in a warehouse facility fully AC.
Work place casual we do allow nice jeans but no graphic t-shirts.
Parking is available secured but not covered.
Shift timings
8 : 00 am to 4 : 30 PM (Mon to Fri)
Job Type : Temp to Engage
Roles & Responsibilities
High school diploma or equivalent education is required.
One year of customer service experience is required.
Must have adequate reading, math skill, and ability to write legibly Strong Customer Presentation and Communication Skills.
Must have adequate reading, math skill, and ability to write legibly. Database and spreadsheet skills are required.
Proficiency in MS Office is required. Strong Customer Presentation and Communication Skills.
Possesses teamwork attitude. Ability to interact professionally at all levels internally and externally.
Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction prepare, provide and convey diversified information.
Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs.
e.g., papers, books, files and small parts, etc.)
Moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, eye / hand coordination.
Minimum Qualifications
Works with inventory control and other CC functional areas to ensure timely and accurate delivery of specified equipment to customers.
Coordinates installs with sales or account managers. Uses database and spreadsheet tools to analyze data and process workflows.
Pre-calls customers to set up Deliveries, pick-ups and relocations. Prints and scrubs the Ad Hoc Report. Prints BOL's.
Updates the delivery system with scheduled date and notes. Emails delivery notifications to Order Processing.
Updates Oracle DFF notes, CC notes or the Zoom Screen. Creates Manual orders in the delivery system when needed.
Responsible for scheduling orders in staging to ensure the CC hits cycle time requirements.
Performs other duties as assigned.