Credit Hire Claims Handler

Employment Specialists
Suffolk
Permanent

A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field.

Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best possible Claims experience.

You will demonstrate a strong and proactive approach to management of your own caseload and commitment to customer service.

Key Responsibilities of the Claims Handler role include :

  • Maintaining ownership of your allocation of Claims, setting up and handling each case from First Notification of Loss though to Settlement in accordance with company procedures
  • Ensure claims are settled economically and efficiently as possible
  • Adhering to your personal authority limits and referring for authorisation above that, if required
  • Building, developing, and maintaining close working relationships with Customers ensuring a consistently high standard of service is provided
  • Determine and maintain up to date and accurate database of all claimants' details

To be successful in the Claims Handler role you will need to demonstrate :

  • Experience within Motor Claims and strong Credit Hire knowledge
  • Strong customer service, communication and negotiation skills
  • Methodical and accurate approach to work
  • Strong attention to detail and natural problem solving abilities
  • 24 days ago
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