Incident Management Investigator Specialist

POSITION DUTIES :

1. Assists the Incident Management Investigator with conducting investigations into situations that may violate the rights and / or protection of people receiving services.

These situations include all categories and classifications as defined by the Justice Center PPSNA (Protection of People with Special Needs Act) and OPWDD Part 624 Regulations : Reportable Abuse / Neglect, Reportable Significant, Serious Notable Occurrence, and / or 624 / 625 situations.

2. Requests documentary evidence timely and conducts timely follow-up until documentary evidence is received within regulatory timeframes.

3. Performs administrative duties as related to the assigned investigation, specifically filing investigative documents and documentation requests and completing OPWDD 149 drafts as assigned.

4. Ensures investigative documents are obtained in a timely manner to ensure compliance with regulatory deadlines, including tracking requests, responses, and reporting any difficulties / obstacles to obtaining documents to the Administrator of Investigations for immediate action.

5. Participates in regular supervision with the Administrator of Investigations and provides investigative updates, including written notification and follow-up reports, as needed for administrative action.

6. In consultation with Administrator of Investigations, Administrator of Incident Management and / or Senior Vice President of Quality Assurance and Quality Improvement contacts outside entities as needed.

7. Conducts quality reviews of completed OPWDD 149s prior to submission to the IRC Committee for review.

8. Completes IRC Committee recommendations and follow-up within mandated timeframes.

9. Performs all other duties as assigned.

REQUIREMENTS :

1. Minimum BA / BS in related Human Services Field or licensure in medically related field required.

2. Typing and computer proficiency, specifically experience working with Microsoft Outlook, One Drive, SharePoint, and Teams.

3. Completed the approved Justice Center investigative training course

4. Experience working within OPWDD programs preferred.

5. Some knowledge of state regulations governing incident reporting (14 NYCCR Part 624 and 625, Article 20 of the Executive Law and Article 11 of the Social Services Law), Protection of Individual in Programs certified by OPWDD (Part 633 regulations), and the Justice Center PPSNA (Protection of People with Special Needs Act).

6. Able to review, process, and analyze evidence.

7. Able to multitask, prioritize, meet deadlines, and adapt to changes at any given time.

8. Must have flexible hours and ability to work remotely and on site as needed.

9. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies and procedures.

Adheres to the agency’s corporate compliance program, including the code of business conduct, the NYS and federal false claims acts, whistleblower protections and mandatory reporting.

Completes corporate compliance training at least annually. Fully cooperates in all corporate compliance investigations and reviews.