Office Administrator

Job Description

Job Description

We are offering a contract to hire employment opportunity for an Office Administrator in MT Juliet, Tennessee, within the Healthcare, Hospitals, and Social Assistance industry.

The role entails providing administrative support, managing customer inquiries, maintaining accurate records, and processing customer applications in a highly organized manner.

Responsibilities :

• Oversee and efficiently process customer credit applications.
• Maintain and update customer credit records regularly.
• Manage customer inquiries and provide appropriate solutions.
• Monitor customer accounts and take necessary action based on account status.
• Organize and schedule meetings, appointments, and conferences.
• Create and review documents according to management needs.
• Maintain appropriate licensures and subscriptions necessary for building compliance.
• Plan and execute events, charitable events, and employee engagement activities.
• Maintain a photo directory and event archives, editing images as needed.
• Research and compare suppliers, goods, and services.
• Select suitable suppliers based on reliability, product quality, and cost-efficiency.
• Prepare and process purchase orders, maintaining records of all transactions.
• Schedule and verify purchase deliveries, maintaining inventory of office supplies.
• Maintain personal and facility expense reports, creating requisitions, and processing invoices as needed.
• Oversee event planning, charitable activities, and events committee activities.
• Represent the Manager to internal and external customers, making quick decisions in unexpected situations.
• Prioritize and accomplish multiple, diverse tasks on an ongoing basis.
• Demonstrated proficiency in Microsoft Office Suites, particularly Microsoft Excel
• Strong communication skills, both verbal and written, for effective interaction with colleagues, patients, and other stakeholders
• Proven experience in managing databases and maintaining accurate medical records
• Familiarity with healthcare industry regulations, including HIPAA-regulated procedures
• Ability to provide workstation support and handle onsite administrative tasks in a professional manner
• Experience with maintaining and documenting financial notes and customer account details
• Skills in planning, organizing, and prioritizing tasks to ensure compliance with service level agreements
• Experience with handling phone presence, authorizations, referrals, and discrepancy management methods
• Knowledge of HealthCare.gov and medical coverage policies
• Ability to perform verification tasks and maintain confidentiality in accordance with industry standards
• Proven ability to work in a professional manner while adhering to all company policies and regulations.
27 days ago