Clinical Assistant- COPC Sports, Spine & Joint
The Clinical Assistant provides both administrative and clinical support to ensure efficient primary care delivery while fostering a smooth, compassionate, and patient-focused experience.
Full Time / Benefits Eligible
Monday-Friday 8am-5pm
Westerville, OH
Essential Functions And Responsibilities :
- Work closely with the clinical care team to deliver the best care for our patients.
- Foster a climate allowing for direct communication between the care team, patient / caregiver and appropriate care providers to optimize outcomes.
- Collaborate with other care team members to address gaps in care (chart prep).
- Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.
- Act as a patient advocate to ensure highest quality of care for our patients.
- Interview patients regarding medical concerns and obtain medical history.
- Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients' EHR.
- Responsible for preparing injections.
- Assist in performing routine medical procedures as requested. Including casting, taping, and splinting.
- Assisting with Home Exercise Programs.
- Review physician orders and lab requests and follows up as needed. Call in prescriptions / order refills as approved and directed.
- Communicate test results to patients as directed.
- Assist in patient education with related educational tools, periodicals, flyers, and handouts.
- Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).
- Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.
- Attend meetings and participate in classroom activities as needed.
- All other duties as assigned.
Qualifications :
Education, Licensures & Certifications :
Required : High school diploma or GEDPreferred : Athletic Trainer, State Tested Nursing Assistant (STNA), Emergency Medical Technician (EMT), Phlebotomist, Medical Assistant, LPN, or equivalent clinical background / training. Previous experience as a Patient Service Representative also considered.Preferred : Prior experience in Pain ManagementKnowledge, Skills & Abilities :
Ability to maintain confidentiality at all timesAbility to react calmly and effectively in emergency situationsAbility to interpret and apply guidelines and proceduresAbility to communicate clearly and document efficiently in an electronic health recordAbility to efficiently work within an electronic health recordSelf-disciplined, energetic, passionate, and innovativeKnowledge and understanding of medical practicesKnowledge of patient care and examination proceduresKnowledge of medical terminologyKnowledge of examination, diagnostic, and treatment room proceduresKnowledge of common safety hazards and precautions to establish a safe work environmentSkill in assisting in a variety of treatments and medications, as directedSkill in taking vital signsSkill in establishing and maintaining effective working relationships with patients, medical staff, and the publicCustomer service skills; social perceptiveness and service orientedEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.