Job Description
Job Description
Salary : $23 per hour plus overtime
Join Our Team as a Service and Sales Representative Trainee at Auto-Chlor System!
Position Title : Service and Sales Representative
Type : Full-time, Hourly
Schedule : M-F, 7am-3 : 30pm, plus overtime as needed
Job Summary :
As the face of Auto-Chlor System, you’ll play a vital role in managing and growing our customer base. Your mission? Deliver exceptional service and maintain high standards that keep our clients happy and loyal!
Essential Job Functions :
- Service Excellence : Follow our 28-day service schedule, conducting the 29-step preventative maintenance process on all dish machines.
- Troubleshooting Pro : Diagnose and resolve mechanical issues to ensure smooth operations for our customers.
- Sales Skills : Up-sell and cross-sell additional products and services, enhancing customer satisfaction and driving revenue.
- Emergency Support : Provide on-call emergency service when needed, showcasing your commitment to our clients.
- Payment Management : Collect payments and follow up to keep accounts current.
- Logistics : Deliver and pick up chemicals safely and efficiently.
- Safety First : Drive company vehicles responsibly, maintaining a clean driving record.
- Relationship Builder : Build rapport with decision-makers and address customer concerns with professionalism.
- Training & Support : Educate customers on proper chemical usage to control costs and promote safety.
- Negotiation : Work on service agreement renewals and discuss price adjustments when necessary.
- Flexibility : Participate in an on-call rotation and be prepared to drive in various conditions, including inclement weather and evenings.
Qualifications / Requirements :
- Valid Drivers’ license.
- Mechanical aptitude and skills.
- Strong verbal and written communication abilities.
- Able to lift 50lbs
stech
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