Assistant, Survey and Project Management

Description

At Guilford Technical Community College ( GTCC ), we are dedicated to transforming lives through education and creating a lasting impact on our community.

We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan.

Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence.

At GTCC , you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.

The Survey and Project Management Assistant will assist with managing assigned projects and developing reporting that supports the work of the Institutional Research department.

This includes, but not limited to, managing the planning and program / service review processes, administering course evaluations, and developing / administering / analyzing institutional surveys.

The Survey and Project Management Assistant is expected to maintain an advanced understanding of internal and external reporting requirements, College operational guidelines and policies, and GTCC’s data management systems.

Specifically, the Survey and Project Management Assistant will be responsible for maintaining the Institutional Effectiveness software with accurate records of all course sections, instructors, and students to enable optimized integration with Canvas.

Additionally, the Survey and Project Management Assistant compiles data required for reporting to both the state and federal government, accrediting organizations, and granting agencies, and responds to ad hoc data requests.

This position works under limited supervision and must exercise initiative and independent judgment in setting priorities and carrying out all assignments for Institutional Research-related projects within the portfolio.

This individual must be able to work effectively with employees at all levels within the college. The position is responsible for frequent handling of confidential data and must maintain compliance with FERPA and other applicable laws and regulations.

Mid Salary

$56,946.24 - We offer a competitive salary package that will be determined based on the candidate's experience level and qualifications related to the job.

Compensation will be commensurate with your level of experience.

Duties / Functions

Difficult Challenges

Contacts

Education Required

Bachelor’s degree or higher from a regionally accredited post-secondary with either a strong analytical / quantitative component (e.

g. educational / social science, business administration, STEM , computer science, accounting, mathematics, statistics)

Bachelor’s degree from a regionally accredited post-secondary institution with five years of experience in Institutional Planning, Program Review, or Surveys

Education Preferred

Post-baccalaureate coursework with a strong quantitative component (e.g. educational / social science, business administration, STEM , computer science, accounting, mathematics, statistics).

Experience Required

• Three years of directly related professional experience including providing management support for projects with many contributors such as institutional planning and program review.
• Experience with survey design and quantitative data analysis.
• Demonstrated advanced skills in MS Word and Excel or a statistical software (including merging datasets, pivot tables, charts, and Excel formulas)
• Experience extracting large datasets from an information system using a data-based query tool.

Experience Preferred

• Greater than three years of directly related professional experience including providing management support for projects with many contributors such as institutional planning and program review.
• Experience working in a post-secondary institution.
• Experience working with Institutional Effectiveness software for program review, service review, and planning (e.g., Watermark).
• Experience with Entrinsik Informer and Ellucian (Datatel) Colleague, or similar business intelligence and ERP systems.
• Experience analyzing qualitative results.
• Experience with regional accreditation standards related to Institutional Effectiveness.
• Experience working with SAS , SAS Enterprise Guide, or similar statistical program
• Experience with an Institutional Effectiveness / Course Evaluation / Survey software

KSA Required

• Ability to work independently with limited supervision.
• Ability to work on multi-step projects with limited supervision
• Ability to critically think through a problem and propose a viable solution.
• Ability to prioritize tasks effectively to accomplish the goal(s) of the project(s)
• Ability to build effective deadlines to implement multiple projects at the same time.
• Uncompromising attention to accuracy and detail.
• Knowledge of basic statistics and data analysis
• Ability to merge datasheets, create pivot tables, create graphs, and utilize formulas in Microsoft Excel
• Ability to use Adobe Acrobat Pro, Microsoft Excel, Word, and PowerPoint
• Knowledge of data management and data manipulation techniques
• Organizational skills
• Ability to communicate effectively, both orally and in writing
• Ability to work well in a team setting and to establish and maintain effective working relationships.
• Understanding of best practices in data visualization.
• Solid problem-solving skills.
• Desire and demonstrated ability to learn new skills.
• Demonstrated interest in professional development and learning new skills, processes, and technologies.
• Ability to work well with individuals of diverse backgrounds.
• Dependability, creativity, and a strong work ethic.

KSA Preferred

• Knowledge of North Carolina Community College System policies and procedures
• Knowledge of higher education reporting requirements.

Department / Job Specific Requirements

• Ability to work independently and ensure confidentiality where appropriate.
• Self-starter who is goal and result oriented.
• Plan and perform work where only general methods may be available.

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter :

• Ethics
• Safety / Shooter on Campus
• Personal Information Protection Training ( PIP )
• Anti-Discrimination / Harassment & Title IX
• Other training may be required as determined applicable.

Physical Demands