Exciting Opportunity : Resident Manager
Are you passionate about real estate and property management? We’re seeking a dedicated Resident Manager to oversee a portfolio of approximately 750 single-family homes.
This role is pivotal in ensuring a superior resident experience, resolving customer service issues, optimizing resident retention, and processing documentation through the tenant lifecycle.
Responsibilities :
- Foster positive relationships with residents in your assigned portfolio.
- Respond promptly and professionally to resident inquiries, striving for swift resolution.
- Drive lease renewals and execute new leases within the market.
- Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance with state laws.
- Implement collection strategies to minimize evictions and delinquencies.
- Represent the company at eviction hearings and monitor HOA compliance.
- Adhere to all organizational systems, programs, training, policies, and procedures.
Requirements :
- High School Diploma / GED required.
- Bachelor’s degree in real estate, finance, business management, or a related field preferred.
- Minimum of three (3) years of directly related experience in Property Operations, Real Estate, or Property Management preferred.
- Real Estate License and any permits / certifications required by state’s real estate commission to engage in property management.
- Valid driver’s license required.
- Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) required.
- Experience with property management software a plus.
- Excellent verbal and written communication skills.
- Strong tenant relationship management and negotiation skills.
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