Medical Assistant / Scribe

Position Description :

About Us :

Peak ENT Associates is a well-established medical facility specializing in Ear, Nose, and Throat (ENT) care. We are committed to delivering exceptional healthcare services to our patients and are seeking a dedicated and compassionate Medical Assistant to join our team.

If you have a strong background in medical assisting, a passion for patient care, and a desire to work in a dynamic healthcare environment, we invite you to apply for this position.

Job Summary :

As a Medical Assistant at Peak ENT Associates, you will play a vital role in providing support to our Otolaryngologists and delivering high-quality patient care.

You will work closely with both medical and administrative staff to ensure a smooth patient experience, maintain accurate medical records, and assist with clinical procedures.

Key Responsibilities :

Patient Care :

Greet and prepare patients for examination, including taking vital signs and medical histories.

Assist the Otolaryngologist during examinations, procedures, and surgeries.

Provide patient education on post-operative care, medications, and treatment plans.

Administer prescribed medications and treatments under physician supervision.

Assist with documentation and medical record completion.

Clinical Support :

Prepare examination rooms and ensure they are properly stocked and sanitized.

Sterilize and maintain medical instruments and equipment.

Perform basic clinical procedures, such as wound dressings and suture removal.

Maintain accurate and up-to-date electronic health records (EHR) for patients.

Administrative Tasks :

Schedule patient appointments and coordinate referrals as needed.

Verify insurance information and assist with billing and coding processes.

Answer patient inquiries, provide information, and handle phone calls.

Assist with office organization and ensure efficient workflow.

Compliance and Safety :

Adhere to HIPAA regulations and maintain patient confidentiality.

Follow infection control protocols and maintain a safe clinical environment.

Assist with quality assurance and regulatory compliance activities.

Qualifications :

Completion of a medical assistant training program or relevant certification.

Previous experience as a Medical Assistant in a clinical setting, preferably in Otolaryngology.

Knowledge of medical terminology, procedures, and ENT-specific instruments.

Proficiency in electronic health record (EHR) systems.

Proficiency in typing with a minimum words per minute of 50.

Strong interpersonal and communication skills for patient interaction.

Compassion, empathy, and a commitment to patient-centered care.

Ability to multitask, prioritize, and work efficiently in a fast-paced environment.

Basic CPR certification (may be required).

Benefits : Competitive salary

Competitive salary

Health, dental, and life insurance

Retirement plan for full-time

Paid time off and holidays for full-time

Peak ENT Associates is an equal opportunity employer.