Network Engineer

Responsibilities :

• Manages PCG’s converged communications infrastructure through day-to-day hands-on tasks
• Maintains office networks, including diagnostic / troubleshooting any network-related issues using automatic and manual monitoring
• Prioritizes and escalates issues to PCG level 2 and 3 support as defined in governing procedures
• Performs periodic architecture reviews and updates
• Documents all network and voice configurations
• Follows best practice ITIL process, seeking continuous improvement of systems and processes. Act proactively to identify areas for improvement
• Travels up to 25% related to PCG office deployments, moves, and expansions
• Records and tracks support incidents and requests. Escalate if necessary, and ensure that all decisions and actions taken, through to the final resolution have been captured
• Tests fixes to ensure that problems have been adequately resolved.
• Provides training to department staff members as the office team grows.
• Reviews IT vendors’ proposals and invoices to ensure that contracted services are being delivered and managed in the most cost-effective manner possible.
• Researches and recommends software, hardware, and tools to meet business objectives
• Assists less experienced peers.
• Design and implement secure, scalable, and highly available network solutions across a hybrid, multi-cloud environment
• Skills to automate infrastructure deployments across multiple data centers and cloud platforms such as Azure and AWS
• Participate in on-call rotations
• All duties as assigned.

Qualifications : Required Skills :

Required Skills :

• Experience with AWS, Azure networking, and security services
• Experience with network industry enterprise network products
• Experience with the necessary technology
• Ability to learn new technologies without formal training
• Highly self-motivated and directed with keen attention to detail
• Proven analytical and problem-solving skills
• Strong documentation skills
• Fluency in English, both spoken and written
• Strong proficiency in using and administering network and application monitoring
• Ability to work off-hours or be on-call if required by management.

Education :

4-year degree or an equivalent combination of education, technical certifications, and experience

Experience :

• 4-6 years of experience as a network engineer working in Azure or AWS environments.
• 4-6 Years of experience as a network infrastructure engineer to manage Fortinet, Switches, MPLS circuit, Net bond, Express-route, WAF, Shield, Front door, Gateways, F5, Load balancer, VPN solutions
• Knowledge of compliance standards and frameworks : ITIL, SOC1, SOC2, NIST, ISO 27001
• Handles complex issues and problems and refers only the most complex issues to higher-level staff.
• Possesses comprehensive knowledge of the subject matter.

Certification :

• Cisco, Avaya, or other Converged Communications preferred
• F5 LTM / GTM / APM
• AWS / Azure Associate / Professional level
• Network industry level CCNA / CCNP
• IT Infrastructure Library (ITIL) v.3

Supervisory Responsibility :

• Typically reports to a department head or manager.
• Provides leadership, coaching, and / or mentoring to a subordinate group.
• Performs work under minimal supervision
6 days ago