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If you're a nimble problem solver and serious customer service advocate who loves fashion almost as much as you love people, this is the perfect position for you! A positive attitude, an eye for detail, and the ability to foster brand loyalty by building relationships that exceed the customers' expectations are the qualities we value most in a Lands' End associate.
Knowing a bit about our products is a bonus as well.
Employees enjoy generous discounts and flexible schedules!
As the Assistant Store Manager, you are responsible for energizing store business and developing customer relationships that will foster a selling environment which exceeds customer expectations.
Management responsibilities include supporting the store in the day-to-day planning, coordinating, control and overall direction.
Qualifications :
- Previous retail leadership experience required; specialty retail environment strongly preferred.
- Prior customer service and merchandising experience required.
- Excellent selling skills; demonstrated ability to achieve sales goals.
- Ability to develop team performance through training, coaching and driving accountability.
- Demonstrated ability to coach, provide feedback and manage substandard performance.
- Excellent communication and negotiation skills with all levels of the business.
- Excellent organizational skills.
- Ability to delegate and prioritize tasks and responsibilities.
- Ability to receive feedback and take action when appropriate.
- Availability and flexibility to work varied hours to support the needs of the business.
- Retail financial acumen required.
Behaviors
- Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well.
- Leader : Inspires teammates to follow them.
- Dedicated : Devoted to a task or purpose with loyalty or integrity.
- Innovative : Consistently introduces new ideas and demonstrates original thinking.
Motivations
- Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals.
- Goal Completion : Inspired to perform well by the completion of tasks.
- Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work.
- Growth Opportunities : Inspired to perform well by the chance to take on more responsibility.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.
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