Position Details :
Job title : Enrollment Case Manager (ECM)
Work Location : Across the PA (All major counties)
Duration : 6+ Months - contract to hire
Job Overview :
- There may be instances where ECM’s are expected to, and scheduled to, travel outside of this radius as dictated by business needs.
- ECM’s work primarily in applicants' places of residence.
- They will conduct intake visits for waiver applicants and act as a facilitator for the eligibility determination.
Job Responsibilities :
- Travels throughout the assigned county and neighbouring counties as dictated by business needs, working primarily in applicants' places of residence
- Conducts intake visits for special applicants and acts as a facilitator for the eligibility determination process, assisting from the time individuals are identified as potential participants in an special program to the time they are enrolled as participants or are terminated from the intake process
- Presents and discusses the concept of special programs, and advises applicants on their rights and responsibilities
- Assists with application submission, including data entry of the Compass Application
- Assists applicants with selecting an MCO, Life Provider or Support Coordinators that best meet their needs, ensuring consumer control is maintained throughout the application process
- Assists with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in HCBS waiver programs
- Fosters and maintains relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities
- Facilitates the efficiency of the application process, ensuring any stalled case s receive extra attention and support
Qualification Required :
- A minimum of one year experience in public or private social work.
- A minimum of two years of case work experience including one year of experience performing assessments of individuals functional ability to determine the need for institutional or community-based services.
- Bachelor’s degree, with or supplemented by a minimum of 12 semester hours credit in sociology, social welfare, psychology, gerontology, or other related social science
- Bachelor’s degree with a social welfare major; Or any equivalent combination of experience or training with successful completion of a minimum of 12 semester hours credit in sociology, social welfare, psychology, gerontology, or other related social science.
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