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Job Title : - Techno Functional Lead BA
Job location : - 5 days onsite at Charlotte NC
Job Duration : - Long term Contract
1.IVR System must
2.Telecom background must
3.Billing systems (e.g. Amdocs, CSG etc.)
4.Conversation AI is a plus
Job Description : -
Expertise in IVR systems and Conversational AI platform
BRDs, functional specs, user stories, Experience with system
Integration involving telecom platforms (e.g., billing systems, BSS, CRM
Expertise in working closely with stakeholders to gather, document, and analyze business requirements, especially for telecom and IVR systems.
Proficiency in creating business documentation such as BRDs, functional specs, and process flows.
I am interested in getting to know you better and introducing our company.
Please let me know your availability today or this week for a quick call.
Wishing you a wonderful day ahead!
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