Digital Content Marketing Specialist - Kensington, MD
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Signal Financial Federal Credit Union is committed to helping our members be Signal Smart with their finances. We are a progressive and growing credit union with 21,000+ members and more than $400+ million in assets.
We are committed to building a new way of banking that is focused on empowering our members to take ownership of their financial journey.
We aim to do this by being future-focused, innovative, creative, and nimble in offering distinctive financial solutions.
Position Description
We are seeking a full-time Digital Content Marketing Specialist to join our growing marketing and communications team. This position is responsible for creating, producing, and managing content across Signal's communications channels that will supply meaningful information to our members and local communities while drawing in new audiences to our credit union.
This person will manage Signal Financial's social media channels, content hub, and website. Prior experience with digital advertising is a plus.
The position is located at our Kensington, MD headquarters. The role is hybrid, with at least two days in the office per week.
Position Responsibilities
- Manage Signal Financial's social media channels (Facebook, Instagram, TikTok, LinkedIn, YouTube, Threads), inclusive of maintaining Signal's social media calendar, developing, and posting content, and tracking channel metrics.
- Write, edit and post articles to Signal's content hub.
- Produce videos and graphics for Signal's social media and email communications that align with the organization's brand guidelines.
- Monitor and, as needed, respond to member feedback and reviews.
- Manage and maintain Signal's website, signalfinancialfcu.org, including writing website content that is optimized for SEO, readability, accessibility, and user experience.
- Execute Signal Financial's digital advertising campaigns, including monitoring their progress from start to finish.
- Produce and distribute one of Signal Financial's three member e-newsletters.
- Additional projects and duties as assigned.
Position Requirements
- 1-3 years' experience crafting compelling content for a variety of communication channels.
- Strong written and verbal communication skills.
- Strong project management and organizational skills.
- Ability to collaborate on cross-department teams.
- Must be proficient with MS Office including strong Excel, Word, and Outlook.
- Experience with WordPress, Canva, Constant Contact, Google Analytics, and social media scheduler is a plus.
We are proud to be an EEO / AA / Minorities / Females / Disabled / Veterans employer.
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